Crisis & Emergency Support • HIV & Sexual Health • Mental Health & Counselling • Relationship & Family Counselling • Social Support & Community Organisations • Suicide Prevention

LifeLine South Africa – National Helplines & KZN Centres

National 24/7 counselling, crisis, HIV and GBV service with documented LGBTIQ+ support and physical KZN centres.

KZNNationwideOnlineIn-personPhoneWhatsApp

About this service

LifeLine operates national counselling, trauma/crisis, HIV/AIDS and gender-violence helplines plus email and WhatsApp counselling. Its Stop Gender Violence programme explicitly includes LGBTIQ+ people, and LifeLine lists centres in Durban, Pietermaritzburg and Zululand.

Services offered

National counselling line; trauma and crisis counselling; HIV/AIDS helpline; gender-violence helpline; email counselling; WhatsApp counselling; referrals

LGBTQIA+ inclusion information

LifeLine states that its national Stop Gender Violence Helpline supports the LGBTIQ+ community among vulnerable groups; other counselling services are general-purpose rather than LGBTQ-specific.

Service reach

Nationwide 24/7 helplines; KZN centres in Durban, Pietermaritzburg and Zululand

Languages

All 11 official South African languages

Listing verification

Verification sent

PrideLink KZN has contacted the provider and is awaiting explicit confirmation.

Listing origin: Publicly sourced.

Information last checked: 29 September 2026

Important: Directory inclusion is not an endorsement, accreditation or guarantee by PrideLink KZN. Verify that a provider is appropriate for your own needs before using the service.