Information we may collect
When you contact PrideLink KZN, submit a service, report a directory listing or communicate with the Community Resources Directory, we may receive information you voluntarily provide. This can include your name, email address, organisation, telephone or WhatsApp details, service information and message content.
Community Resources Directory
The directory contains information about organisations and service providers. Some information is submitted directly by providers and some is sourced from information the provider has made publicly available. PrideLink KZN keeps public listing information separate, where practical, from internal verification information such as a provider contact person or verification email address.
Internal verification details, contact history, administrative notes and audit records are not intended for public display.
Why we use information
Information may be used to respond to enquiries, review provider submissions, maintain and verify directory listings, process correction or removal requests, develop partnerships, maintain organisational records and improve PrideLink KZN’s services and operations.
Provider verification
PrideLink KZN may contact a service provider using a publicly available or provider-supplied email address to advise them of a directory listing, provide a time-limited verification link, request confirmation or corrections, and periodically check that information remains current. Providers may confirm a listing, request corrections or request removal.
Contact form processing
The general contact form is submitted through FormSubmit before being delivered to the PrideLink KZN contact email address. Users should avoid including unnecessary sensitive personal information in a general website enquiry.
Retention and security
PrideLink KZN intends to retain personal information only for as long as reasonably required for the purpose for which it was collected, subject to applicable legal, governance and record-keeping requirements. Access to directory administration and internal verification information is restricted through authenticated administration tools.
Your privacy enquiries
For general privacy-related requests, contact foundation@pridelinkkzn.org.za. Directory providers may contact directory@pridelinkkzn.org.za regarding listing information, corrections or removal.
Updates to this notice
This notice may be updated when PrideLink KZN introduces new services, systems or data-processing activities, or when organisational and legal requirements change.